Case studies
Selected past projects highlighting my range of skills from hands-on design and user research, to design and product strategy, 0-1 product innovation and global digital transformation projects for start-ups, scale-ups, and FTSE 100 companies.
From 8,000 to 11,000,000+ users
Overleaf - growing a great idea into market dominance - the human-centred way
Key skills
Sector
B2B, SaaS for 50+ funding agencies who collectively award more than $2 billion annually
Design leadership, product strategy, user research, service design, product design, agile delivery
Timeline
approx. 12 months
Context
Overleaf -
Digital Science bought CC Technology in 2019. As Head of UX, I was asked to work with the company to transform the core product offering - GrantTracker.
CASE STUDY 2
CASE STUDY 2
Transforming GrantTracker
A leading grants management platform for the research funding lifecycle
Key skills
Design leadership, product strategy, user research, service design, product design, agile delivery
Sector
B2B, SaaS for 50+ funding agencies who collectively award more than $2 billion annually
Timeline
approx. 12 months / 0.5 FTE
Client
CC Technology - in 2019 Digital Science bought CC Technology and as Head of UX, I was asked to work with the company to transform the core product offering - GrantTracker.
CASE STUDY 3
From 8,000 to 11,000,000+ users: Growing a great idea the human-centred way
The leading collaborative, online LaTeX editor trusted by 17 million users at research institutions and businesses worldwide for scientific writing & publishing
Key skills
Design leadership / product strategy / user research strategy, planning & hands-on support
Sector
B2C, SaaS for researchers globally
Timeline
Multiple projects from initial strategic investment in 2014 until I left Digital Science in 2021
Client
Overleaf - in 2014 Digital Science invested in WriteLatex (later rebranded to Overleaf) and as Head of UX, I supported the founders with strategic design & research priorities.
CASE STUDY 1
A transformative single source of truth* digital sustainability planning solution
Designing a new global sustainability planning tool from scratch - from discovery, to MVP, to delivering continuous improvements.
Key skills
0-1 design / user research / service design / product design / agile delivery
Sector
Internal planning, performance management, and reporting tool used by 300+ stakeholders for the global sustainability planning activities of a FTSE 100 corporation
Timeline
approx. 12 months, full-time
Client
confidential
